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How to Assist the Unaccompanied Child 4 pages. [PDF 23K]
Not every child traveling on an air carrier flight is accompanied by an adult. The author offers some detailed advice to make the trip smooth for both the child and the flight attendant.
Inflight CPR — Are You Capable? 4 pages. [PDF 41K]
Not on every flight can a pilot depend on having a flight attendant on board to take care of an inflight passenger medical problem. The author, therefore, encourages flight crew members, especially corporate pilots, to know CPR procedures in case of an emergency.
How to Survive in a Hijacking and Hostage Situation 6 pages. [PDF 31K]
Terrorists are no longer just striking people who represent a symbol, such as a political or military figures, but now the average citizen — crewmember, businessman, or tourist — is also in jeopardy.
Fear of Flying … What Is It? Who Has It? What Can Be Done About It? 4 pages. [PDF 26K]
Millions of people are afraid to fly. The author takes a close look at the causes behind their fears and offers proven suggestions to reduce the fear of flying.
Coming to Grips with Panic 4 pages. [PDF 23K]
A passenger sitting quietly in a seat, or one passenger threatening to harm another passenger, may be examples of panic that can occur in an aviation accident. Information and leadership
are key ingredients in reducing panic, and the cabin crew should be prepared to provide them.
Positions Brace Passengers for Impact to Reduce Injuries and Fatalities 6 pages. [PDF 62K]
Flight attendants can help passengers survive aircraft accidents with less serious injuries if they properly brief them on the recommended brace positions and urge the passengers to use
the positions during a real emergency. Evidence indicates that the brace positions can make the difference between surviving or not surviving an aircraft crash.