The introduction of safety management systems (SMS) across aviation has led the industry to change the way it manages its safety performance. Historically, the focus was on making equipment more reliable and line operators more aware of human performance limitations in interactions with machines, with other human beings and in the operating environment. Lessons were derived primarily from accident and incident investigations. But increasingly, SMS is leading the industry toward holistically looking at the production process and finding room for improvement in it.
Changing for the Better
New programs aim to improve safety in offshore helicopter operations.