It has been many years since safety management systems (SMS) began to be adopted by the commercial aviation industry. Today, most airlines that have effectively implemented an SMS are acutely aware of its benefits and have trouble picturing life without it. However, a different reality exists among other types of operators that are not required by regulations to have an SMS. While it is true that many of them may have successful SMS programs in place, a large number of aviation companies still operate without complying with even the most basic principles of an SMS, such as safety reporting.
Insight: Building on Human Error
A fuller understanding of why people make mistakes provides the groundwork not only for a healthy safety culture but also for a reasoned approach to implementing an SMS.